Career

Visitor Management Manager

Job Summary:

As the Visitor Management Manager, you will be responsible for strategizing, planning, and executing initiatives to enhance visitor experiences at Krista Exhibitions' events. Your main goal is to improve visitor attendance, satisfaction, and engagement while ensuring effective data collection and feedback analysis

Key Responsibilities:

Develop and execute visitor marketing strategies to increase attendance rates.

Collaborate with marketing teams for targeted campaigns to attract industry professionals.

Monitor and analyze visitor registration and actual attendance data

Design and implement programs to improve visitor satisfaction at events.

Work closely with exhibitors and sponsors to enhance visitor engagement

Ensure smooth on-site visitor experience, including entry, navigation, and overall service.

Develop feedback collection systems for visitors to evaluate their event experience

Analyze feedback data to identify areas of improvement and implement necessary changes.

Qualifications:

Bachelor's degree in Marketing, Business, Event Management, Hospitality, or a related field

Minimum 3-5 years of experience in visitor management, event marketing, or customer experience.

Previous experience in the exhibition, MICE, or hospitality industry is preferred.

Proficiency in CRM systems, visitor registration software, and event analytics tools.

Strong communication, negotiation, and presentation skills.

Strong data analysis skills for evaluating visitor engagement and satisfaction.

Excellent communication, negotiation, and interpersonal skills.

Strong problem-solving ability and a customer-centric mindset.

What We Offer:

Competitive salary with commission-based incentives.

Opportunities for professional growth and development.

A dynamic and supportive work environment.

The chance to be part of a leading international exhibition organizer.

How to Apply:

Interested candidates should send their resume and a cover letter to info@kristamedia.com with the subject line “Job Application - (Position Name)”


This role offers a unique opportunity to be part of a dynamic team in a rapidly growing industry, working closely with international clients and contributing to the success of global exhibitions.